Radigone® Privacy Policy

Thank you for using our Services. At Radigone, we believe you should get to choose when your information is shared, which is one of the reasons we have created a platform where you can get paid for watching ads and sharing your information! Radigone (“Radigone”) operates the Radigone mobile application (“App”), the Radigone.com website (“Site”), and the pay-for-views in form of Radigone points and Bank transfer services offered through our platform (together with the App and the Sites), the (“Services”). Radigone respects and protects the privacy of our users.  We maintain strict policies to ensure the privacy of those who use our Services. This policy (“Privacy Policy”) describes the types of information we may collect from you and our practices for how we collect, use, maintain, protect, and disclose such information. The way that we collect and use your information depends on the way you access the Services (whether by Site or by App). This Privacy Policy also includes a description of certain rights that you may have over information that we may collect from you. By using the Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is to not use our Services.

Why we have a Privacy Policy?

The reason behind putting up the Privacy Policy is so that you may go through it and adhere to the norms of our policies. This helps us serve you better on the Radigone and their sponsor’s Offers and Benefits websites. It gives you an insight on how we operate. If you are not clear on any of the points in the policy, you may always get in touch with us and have your doubts clarified.


Types of Information Collected

Through the Services, Radigone may collect both personal information and non-personal information about you.

Personal Data:
“Personal Data” is information by which you may be personally identified. Among other data that you may voluntarily choose to provide, Radigone may collect the following Personal Data from you:

  • * Name;
  • * Email;
  • * Phone Number;
  • * Address;
  • * Birthdate;
  • * Anniversary date;
  • * Gender (optional);
  • * Marital Status (optional);
  • * Household Income (optional);
  • * Profile Photos (optional); and
  • * Bank Account Number.

Non-Personal Data:
Non-personal data includes any data that cannot be used on its own to identify, trace, or identify a person. We may collect your IP Address, device information, or location information.

When non-Personal Data you give to us is combined with Personal Data we collect about you, it will be treated as Personal Data and we will only use it in accordance with this Privacy Policy.

Why we collect and how we use your information. (Legal Basis)

In general, we collect and use your Personal Data for the following reasons:

  • * when it is necessary for the general functioning of the Services, including to facilitate payments or to contact you;
  • * when it is necessary in connection with any contract you have entered into with us (including our terms of service) or to take steps prior to entering into a contract with us;
  • * when we have obtained your prior consent to the use (this legal basis is only used in relation to uses that are entirely voluntary - it is not used for information processing that is necessary or obligatory in any way);
  • * when we have a legitimate interest in processing your information for the purpose of providing or improving our Services;
  • * when we have a legitimate interest in using the information for the purpose of contacting you, subject to compliance with applicable law; or
  • * when we have a legitimate interest in using the information for the purpose of detecting, and protecting against, breaches of our policies and applicable laws.

We may use aggregated (anonymized) information about our users, and information that does not identify any individual, without restriction.

How we collect information.

With the exception of IP addresses which may be automatically collected, we collect your Personal Data only when you affirmatively give it to us through interactions with the Services, including:

• During sign up to create/complete/edit an account on the Site;
• When you download and create/complete/edit an account through the App;
• When you enter optional preference information; and
• Through surveys, promotions, contests, advertisement and/or contact us forms;

Additionally, we may collect data via automatic means including through cookies.

Please note that if you give out personal information online such as in a forum or message board, reviews, that information is not protected, is visible to the public and other visitors of the Site and can be collected and used by third parties. Although we strive to protect our users' privacy, we cannot guarantee the security of information you voluntarily post and we have no control over how such third parties may use your information. You disclose any personal information at your own risk.

Automated Data Collection Methods


A cookie is a small file placed on the hard drive of your computer. Cookies are used to help us manage and report on your interaction with the Site. Through cookies, we are able to collect information that we use to improve the Services, authenticate your login credentials, keep track of click-stream data, or manage multiple instances of the Site in a single browser. Cookies may also collect other data such as the date and time you visited the Site, and your current IP address.

You may note additionally that when you visit Radigone, you may be required to accept cookies. If you choose to have your browser refuse cookies, it is possible that Radigone may not function properly.

Log Files

We use means to collect IP addresses, physical location, and to report access times. We use this information to ensure compliance with various state laws. Occasionally, we use the information to improve our Services.


We may use aggregated (anonymized) information about our users, and information that does not identify any individual, without restriction.

We may share your Personal Data with the following parties under the following circumstances:

Advertisers/Sponsors After you watch an ad, you confirm that we share your information with the applicable advertiser. We will only share your data if you affirmatively instruct us to via the platform.
Affiliates We may, for our legitimate interests, share your information with entities under common ownership or control with us who will process your information in a manner consistent with this Privacy Policy and subject to appropriate safeguards.
Successors in Interest We may, for our legitimate interests, share your information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which Personal Data about our users is among the assets transferred. You will be notified of any such change by a prominent notice displayed on our Services on Radigone or by e-mail. Any successor in interest to this Privacy Policy will be bound to the Privacy Policy at the time of transfer.
Law enforcement and other governmental agencies We may share your information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations.
Service providers and partners We may, for our legitimate interests, share your information with contractors, service providers, third party authenticators, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them. Some of the functions that our service providers provide are as follows:
- Host server infrastructure and storage;
- Business analytics services;
- In-App user management;
- Identity verification management;
- Payment processing;
- Site log analytics service for activity, performance, and troubleshooting;
- App log analytics service for activity, performance, and troubleshooting;
- Infrastructure monitoring for app performance; and
- Email management services.


Radigone stores user data on our servers including name, email, phone number, address, and username. Personal Data about users is stored within India. If you are using the Services from other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your Personal Data to India. India may have laws which are different, and potentially not as protective, as the laws of your own country. By providing your Personal Data, you consent to any transfer and processing in accordance with this Privacy Policy. For the avoidance of doubt, our platform is not intended for any users outside India.

Radigone employs physical, electronic and managerial control procedures to safeguard and help prevent unauthorized access to your information. We choose these safeguards based on the sensitivity of the information that we collect, process and store and the current state of technology. Our outsourced service providers who support our operations are also vetted to ensure that they too have the appropriate organizational and technical measures in place to protect your information.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your information transmitted to the Services. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services. In the event that there is breach in the information that we hold, we shall notify of such breach via email or via notice on the Services.

How Long do we Store Personal Data?

We will only retain your Personal Data for as long as it is necessary to fulfil the purposes for which it is collected. This length of time may vary according to the nature of your relationship with us. Personal Data will be purged after two years of nonuse of an account.


If you would like to prevent us from collecting your information completely, you should cease use of our Services. You can also control certain data via these other methods:

Opt-out of non-essential electronic communications: 

You may opt out of receiving newsletters and other non-essential messages by sending an email at unsubscribe@radigone.com from your registered email id. However, you will continue to receive notices and essential transactional emails. If you have already opted-in, you can later choose to stop receiving such information or opt out of a feature. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will make reasonable efforts to do so upon your request.

Optional information: You can always choose not to fill in non-mandatory fields when you submit any form linked to our services, communications.

Amend information: You may amend your information through your account page on the platform.


Radigone is not responsible for the privacy policies or other practices employed by websites linked to, or from, our Services, including advertisers you may connect with via the Services, nor the information or content contained therein, and we encourage you to read the privacy statements of any linked third party.

We may allow third-party service providers to deliver content and advertisements in connection with our Services and to provide anonymous site metrics and other analytics services. These third parties may use cookies, web beacons, and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our Services, webpages viewed, time spent on webpages, links clicked, and conversion information (e.g., transactions entered into). This information may be used by Radigone and third-party service providers on behalf of Radigone to analyze and track usage of our Services, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand how you use our Services.


Our Services are not intended for age under 18 years and we do not knowingly collect Personal Data from age under 18. If you are under 18, do not use or register on the Services, make any purchases, use any of the interactive or public comment features, or provide any information about yourself to us. If we learn we have collected or received Personal Data from age under 18, we will delete that information. If you believe we might have any information from or about age under 18, please contact us at the email address unsubscribe@radigone.com.


We keep our privacy policy under regular review and we will place any updates on this webpage. Your continued use of our Services following the posting of any modification to this Privacy Policy shall constitute your acceptance of the amendments to this Privacy Policy. You can choose to discontinue use of the Service if you do not accept any modified version of this Privacy Policy. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.


You shall indemnify and hold harmless Radigone, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, Dealers, Sales Partners and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.


Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Chandigarh.


Unless otherwise specified, the material on the Website is presented solely for the purpose of providing services in India. Radigone make no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Radigone is not responsible for supply of products/Service provider/professionals/refund for the products/services ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.


Radigone is a sister concern of shopnservice.com. Please contact our Privacy Department with any questions or concerns regarding this Privacy Policy.

Radigone (A unit of shopnservice.com)

Flat no 206, 2nd Floor

NFL Enclave, Sector 48 A-Chandigarh -160047


If you have any questions or concerns regarding our policy, or if you believe our policy or applicable laws relating to the protection of your personal information have not been respected, you may file a complaint with our Privacy Department listed above, and we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We will keep records of your request and resolution.